Lowongan Kerja Posisi Customer Service & Documentation – Freight Forwarding di PT. DAWU SUPPLY CHAIN MANAGEMENT INDONESIA


We are an international freight forwarding company. We are looking for a customer service/documentation who can assist our business. Please send your CV in English.


  • Create and prepare shipping documents (Bill of Lading) and other related documents.
  • Submit Manifest to Indonesian’s customs.
  • Ensure timely processing of export shipments, ensure documents are prepared and sent in a timely manner and communicate to overseas partners and customers.
  • Review and respond promptly to all incoming internal and external communications, in order to properly manage and control daily operational issues.
  • Informs customers of problems or other urgent matters and decides on appropriate resolution and follow-up procedures Maintain export files in an organized system.
  • Resolve both internal and external customer issues timely, accurately and professionally.
  • Timely management of working efficiently and effectively.
  • Assure compliance with Customs, international policies, and company’s regulation
  • Understand department process flow, and constantly looking for areas of improved efficiency.
  • Other assignment that may assign by the Superior/Management
  • Answer all customer inquiries be proactive with regular contact.
  • Work closely with sales staff, overseas offices and agents.


  • Bachelor’s degree in transportation or logistics.
  • 1 years of related experience at an international freight forwarding company, preferably understanding Air Freight, Import and LCL business.
  • Fresh Graduates are welcome for our export business.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-Active, strong organizational skills with willingness to learn
  • Team player attitude
  • Good computer skills (Excel, Word, Ms Office)
  • Good communication skills in English written and spoken (It is a must), can speak Mandarin is preferable.
  • Preferably domiciled around Jakarta and Bekasi.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Pelayanan, Logistik/Rantai Pasokan / 505, 147

Informasi perusahaan Pemberi Kerja, PT. DAWU SUPPLY CHAIN MANAGEMENT INDONESIA


PT DAWU Supply Chain Management Indonesia is a subsidiary company of DA WU Supply Chain Management LTD. We provide comprehensive logistics services such as freight forwarding services which include international transportation, domestic pick up/delivery, import/export customs clearance, documentation preparation and declaration, triangle shipment arrangement, palletizing, stuffing/un-stuffing, and any other required services.

DAWU was established in 1998 and is headquartered in Shenzhen, the pilot demonstration zone in China. It has more than 450 employees and over 20 subsidiaries worldwide such as North America, Canada, China and Southeast Asia (Vietnam, Thailand, Malaysia, Indonesia, etc.)

The Company is committed to professional operation of global supply chain management. Approved by the Ministry of Commerce of China as a Grade-A International Freight Forwarder, DAWU has a non-vessel operating common carrier (NVOCC) certificate granted by the Ministry of Transport of China. We are also a licensed NVOCC with the Federal Maritime Commission (FMC) of the United States.

The Company is a member of FIATA, CIFA, Shenzhen International Freight Forwarders Association, and Shenzhen Logistics and Supply Chain Management Association. It was named Shenzhen’s Key Logistics Enterprise in 2013. DAWU independently developed an industry-leading smart logistics system. The Company received its ISO9001:2000 International Quality Management System Certificate in 2007.


Ukuran Perusahaan : 1- 50 pekerja
Waktu Proses Lamaran : 23 hari
Industri : Transportasi/Logistik
Tunjangan dan Lain-lain : Tunjangan Pendidikan, Asuransi kesehatan, Penglihatan, Bisnis (contoh: Kemeja), BPJS Kesehatan & Ketenagakerjaan, Bonus & Rewards
Lokasi : Jakarta Selatan